Privacy Policy

1. Introduction

Social Survey Analytics LLC ("we," "our," "us," or "Company") values your privacy. We are a Texasbased limited liability company that provides survey consulting services to companies, healthcare facilities, professional sporting teams, and academic institutions. We are committed to protecting the privacy and confidentiality of personal information collected through our services.
This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our services or interact with us. By engaging in our services or providing information to us, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:
From Clients:

• Contact information (name, title, company, email address, phone number, mailing address)
• Professional credentials and background information
• Billing and payment information
• Communications and correspondence

From Survey Participants (when applicable):

• Demographic information (age, gender, location, occupation)
• Survey responses and feedback
• Contact information (if provided voluntarily)
• Any other information voluntarily provided in surveys

2.2 Non-Personal Information

• Website usage data and analytics
• Technical information (IP addresses, browser type, device information)
• Aggregated and anonymized survey data
• Statistical and analytical insights

3. How We Use Information

We use collected information for the following purposes:

3.1 Service Delivery

• Designing, conducting, and analyzing surveys
• Providing consulting services and recommendations
• Communicating with clients about projects and services
• Delivering reports and analytical insights

3.2 Business Operations

• Processing payments and managing accounts
• Improving our services and methodologies
• Complying with legal and regulatory requirements
• Maintaining records for business purposes

3.3 Research and Development

• Developing new survey methodologies (using anonymized data only)
• Creating industry benchmarks and insights
• Improving data collection and analysis techniques

4. Information Sharing and Disclosure

4.1 Client Data Sharing

• Survey data and results are shared only with the client who commissioned the work
• We do not share client-specific data with third parties without explicit consent
• Aggregated, anonymized insights may be used for industry research with client permission

4.2 Third-Party Service Providers

We may share information with trusted service providers who assist in:

• Data processing and analysis
• Technology services and hosting
• Payment processing
• Legal and professional services

All third-party providers are bound by confidentiality agreements and are required to maintain appropriate security measures.

4.3 Legal Requirements

We may disclose information when required by law, including:

• Compliance with court orders, subpoenas, or legal processes
• Protection of our legal rights and interests
• Prevention of fraud or illegal activities
• Protection of health and safety

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect personal information, including:

• Encryption of sensitive data during transmission and storage
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on data protection practices
• Secure disposal of information when no longer needed

6. Data Retention

We retain personal information only as long as necessary for:

• Fulfilling the purposes outlined in this policy
• Meeting legal and regulatory requirements
• Resolving disputes and enforcing agreements

Survey data is typically retained according to client agreements and applicable regulations. We securely destroy or anonymize information when retention is no longer required.

7. Your Rights and Choices

Depending on applicable law, you may have the following rights:

7.1 Access and Correction

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information

7.2 Data Portability and Deletion

• Request a copy of your personal information in a portable format
• Request deletion of personal information (subject to legal and contractual obligations)

7.3 Opt-Out Rights

• Unsubscribe from marketing communications
• Opt out of certain data processing activities where legally permitted

To exercise these rights, please contact us using the information provided in Section 11.

8. Sector-Specific Considerations

8.1 Healthcare Clients

When working with healthcare facilities, we comply with applicable healthcare privacy regulations, including HIPAA when handling protected health information (PHI).

8.2 Academic Institutions

For academic institution clients, we adhere to FERPA requirements when surveys involve student information and follow institutional review board (IRB) protocols when applicable.

8.3 Corporate and Sports Clients

We maintain strict confidentiality of proprietary and competitive information obtained through our consulting services.

9. International Data Transfers

If we transfer personal information outside the United States, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Other legally recognized transfer mechanisms

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify clients of material changes through appropriate channels and post the updated policy on our website with a new effective date.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Social Survey Analytics LLC
1881 Grove Blvd. #1013
Austin, Texas. 78741

Email: john@socialsurveyanalytics.com
Phone: +1 (512)-981-5296
Privacy Officer: John D. Wilkins, Ph.D., Email: socialsurveyanalytics@gmail.com

12. Governing Law

This Privacy Policy is governed by the laws of the State of Texas and applicable federal laws of the United States. Any disputes arising from this policy will be subject to the jurisdiction of Texas courts.

13. Contact Us

• If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Social Survey Analytics LLC, 1881 Grove Blvd. 1013, Austin, Texas. 78741, Email: john@socialsurveyanalytics.com Tel: +1(512)-981-5296

To ensure that Social Survey Analytics LLC’s Privacy Policy is compliant with GDPR (EU), CCPA (California), and HIPAA (U.S. health information regulations), Social Survey Analytics LLC has added clearly defined sections [Sections 14, 15, 16, and 17] for each of these entities (GDPR, EU; CCPA, California and HIPPA, United) to our overall Privacy Policy which:
1. Describe the rights of data subjects under each regulation.
2. Explain our company's compliance measures.
3. Provide a method for users to exercise those rights.

14. GDPR Compliance (European Economic Area Users)

If you are in the European Economic Area (EEA), your personal data is handled in accordance with the General Data Protection Regulation (GDPR).
You have the right to:
• Access your personal data.
• Request correction or deletion of your personal data.
• Object to or restrict processing of your personal data.
• Request data portability in a structured, commonly used, and machine-readable format.
• Withdraw consent at any time, where applicable.

We only process your data when we have a legal basis to do so, such as:

• Your explicit consent.
• The necessity of processing for the performance of a contract.
• Compliance with a legal obligation.
• Legitimate interests pursued by us or a third party.

To exercise your rights under GDPR, please contact us at john@socialsurveyanalytics.com.

15. CCPA Compliance (California Residents)

If you are a resident of California, you are protected under the California Consumer Privacy Act (CCPA).
You have the right to:
• Know what personal data we collect, use, and disclose.
• Request that we delete your personal data.
• Request that we disclose categories and specific pieces of personal data we have collected about
you.
• Opt out of the sale of your personal data (note: Social Survey Analytics LLC does not sell
personal data).
• Not be discriminated against for exercising any of your CCPA rights.
You or your authorized agent can make requests by emailing us at john@socialsurveyanalytics.com or
by calling us at +1 (512)-981-5296.

16. HIPAA Compliance (Healthcare-Related Projects)

For any clients or projects involving health-related data, Social Survey Analytics LLC complies with the
Health Insurance Portability and Accountability Act (HIPAA) where applicable. This means:
• We treat Protected Health Information (PHI) with strict confidentiality.
• We enter into Business Associate Agreements (BAAs) with covered entities when required.
• We implement administrative, physical, and technical safeguards to ensure the security and
integrity of PHI.
We only process Protected Health Information (PHI) as permitted or required by our contracts and
applicable HIPAA regulations.

17. Questions or Complaints

If you have any questions about your privacy rights under GDPR, CCPA, HIPAA, or any other applicable
laws, or if you wish to file a complaint, please contact us at:
Social Survey Analytics LLC
1881 Grove Blvd. #1013
Austin, Texas 78741
Email: john@socialsurveyanalytics.com
Tel: +1 (512)-981-5296

This Privacy Policy is effective as of the date listed above and supersedes all previous versions.
Social Survey Analytics LLC reserves the right to modify this policy at any time in accordance with
applicable law.